01. Information We Collect
We collect only the information needed to provide and improve the Service:
- Account information: your name and mobile phone number, used to create your account and sign you in.
- Purchase information: the courses you buy and related order details. Payments are handled by our payment gateway; we do not store your full card or banking details.
- Learning data: your course progress, lessons completed, and similar activity within the Service.
- Device & technical data: basic information such as your device type and browser (user-agent), used to manage secure sessions and device limits.
02. How We Use Your Information
- To create and manage your account and authenticate you via OTP.
- To give you access to the courses you have purchased and track your progress.
- To process payments and provide order confirmations and support.
- To enforce account security, device limits, and protect against content piracy.
- To communicate important updates about your account, purchases, or the Service.
- To measure and improve our marketing and the performance of our website.
03. SMS & One-Time Passwords
We use a third-party SMS provider to send one-time passwords (OTPs) to your phone number for sign-in. Your phone number is shared with this provider solely to deliver these messages.
04. Payment Information
Payments are processed by our third-party payment gateway, which handles your payment details directly under its own security standards and privacy practices. We receive only confirmation of the transaction and related order information — not your full card or banking credentials.
05. Cookies & Analytics
We use cookies and similar technologies, including the Meta Pixel and Conversions API, to understand how visitors use our website and to measure the effectiveness of our marketing. These tools may collect information such as pages visited and actions taken. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
06. Video Delivery
Course videos are delivered through a third-party, DRM-protected video hosting provider. To protect our content, each video stream carries a personal watermark derived from your account. This processing is solely for content security and playback.
07. How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us operate the Service, and only as needed for that purpose, including:
- Our SMS provider (to send OTP messages).
- Our payment gateway (to process purchases).
- Our video hosting provider (to deliver protected course videos).
- Analytics and advertising platforms (to measure and improve marketing).
We may also disclose information if required by law or to protect our rights, users, or the security of the Service.
08. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
09. Data Retention
We retain your account and purchase information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights
You may request to access, correct, or delete your personal information, subject to any legal or operational requirements. To make a request, contact us using the details below.
11. Children’s Privacy
The Service is intended for users who are able to enter into a binding agreement. We do not knowingly collect personal information from children in a manner inconsistent with applicable law. If you believe a child has provided us information without appropriate consent, please contact us.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
13. Contact
If you have any questions about this Privacy Policy or your information, contact us at [email protected] or +880 1791225000.